Add a staff member

You can add your staff members to MoonOne and grant them access to different system features.

How to add a staff member

1. Go to Settings → Staff in your account.

2. Click Add staff.

3. Enter the staff member's name.

4. Enter email address (this will be used for login).

5. Choose a Role from the drop-down list.

6. Choose at least one Facility the staff member will have access to.

7. Click Save.

The staff member will get an invitation email and must verify their email within 7 days. After clicking the link, they can set a password to log in. Until they do this, their status will be Not Activated.

You can add as many staff members as you need. No limits and it’s completely free.

FAQ

Why do I need this?

Having a staff management system allows for efficient organization of roles and access within your facility. It ensures that all team members have the right permissions and tools to perform their tasks, improving workflow and security by managing user access levels directly through the platform.

Can't find the Staff tab?

If the Staff tab is not visible, it may be because the Staff Management option is disabled for your facility. To fix this, go to Settings → Facility, click on edit, and enable Staff Management. Alternatively, ask the administrator to verify your permission to view the staff list.

What if a staff member does not receive the invitation email?

Firstly, please verify the spam folder, confirm the accuracy of the email address, and if necessary, resend the invitation.

How can I resend an invitation email to a staff member?

Navigate to Settings → Staff, locate the staff member with a Not Activated status, and select the Resend option

Why can't my staff change their nickname?

Administrators have exclusive rights to modify nicknames. If you are an administrator, navigate to Settings → Staff, locate the staff member, and select Edit to make the necessary changes.

Can a staff member's role be changed after they've been added?

Sure, you can modify a staff member's role.

How do I change a staff member's role?

To modify staff permissions, navigate to Settings → Roles. You can create a new role or edit an existing one as needed and then assign it to the appropriate staff members.

What should I do if a staff member leaves the organization?

To ensure security and compliance, immediately delete the staff member account. To delete, navigate to Settings → Staff and select delete. Follow your organization's offboarding process to handle any associated data or access rights.

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