How to manage clients' bills

Follow these steps to manage bills for your clients in MoonOne.

To be able to work with bills, your plan must be Core, Scale or Enterprise solution.

In Roles → Clients' Permissions, admins control access by setting permissions for editing bills' info, ensuring only authorized users can manage this data. All bill-related changes are logged. Access them via the View logs next to the client.

Client's billing overview

Generating bills is done automatically every month, provided there are active miners. To view bill information, click on the number of bills displayed in the row of the client whose bills you want to manage. This will open the "Bills" page with:

1. Bill ID: Unique identifier for the billing record.

2. Period: The month the bill covers.

3. Status: Current state of the bill, such as unpaid or paid.

4. Pay method: The means used to make payments, e.g., credit card, bank transfer or Crypto.

5. Currency: Type of money in which payments are made.

6. Facility: It's denotes your farm.

7. Consumption: This section details the monthly energy usage of all clients' miners at the facility.

8. Pricing: The rate of costs for energy.

9. Hosting cost: It's includes energy fees plus a hosting markup percentage.

10. Service cost: It's involves expenses for services like miner repairs.

11. Balance: Remaining amount after payments (feature not implemented).

12. Total: The entire amount due for services rendered in this month.

13. Payment info: This section provides details about the payment amount and date. If the bill is unpaid, you'll see an "Add Payment" button to input this information.

14. Actions: Edit and Download bill's information.

How to add payment

1. Go to Clients.

2. Select client by clicking on the number of bills.

3. Click Add Payment

4. Enter information such as payment amount, date, and method.

5. Click Apply

By clicking Apply, the bill's status updates: if the payment covers or exceeds the total bill amount, the status automatically changes from unpaid to paid.

How to edit bill

1. Go to Clients.

2. Select client by clicking on the number of bills.

3. Click Edit

4. Edit information such as pricing, hosting markup percentage, or service cost.

5. Click Apply

Billing process overview

To ensure smooth processing, follow these steps in managing client bills:

1. Generate Bills: Initiated automatically each month on the 1st, contingent on the presence of active miners.

2. Review and Edit Bills: Use the "Edit" action to update billing details as needed.

3. Track Payment: Monitor the status and update payments using the "Add Payment" button for unpaid bills.

4. Log Changes: Access the bill change logs for accurate record keeping and auditing. Go to clients'list to see logs.

Following these procedures will help maintain accurate billing records and facilitate timely payments from clients.

Downloading bill data

When you click "Download," the file will be saved in Excel format with the following parameters:

1. Facility

2. Index

3. SN

4. Model

5. Submodel

6. Efficiency (J/TH)

7. Uptime (hours)

8. Total Consumption (kWh)

9. Tariff (currency/kWh)

10. Cost (currency)

11. Currency

How is electricity consumption calculated for each client?

Based on data collected from devices every 5 seconds, the system calculates the average hashrate over 10-minute intervals. Then, taking into account the model and energy efficiency of the equipment, the platform converts these values into units of energy consumption.

FAQ

What is the billing section for?

The billing section allows you to track and manage invoices for your clients based on their device usage, electricity consumption, hosting fees, or any other charges you configure.

How do I create a new bill for a client?

MoonOne generate bills automatically based on client-linked devices and usage stats.

What types of charges can I include in a bill?

You can include:

• Electricity pricing (based on kWh rates)

• Hosting markup percentage (%)

• Service cost (e.g., repairs, setup fees)

How do I mark a bill as paid?

Open the list of client's bills and click Add payment, then add payment details (amount, date, method). This helps track balances and history.

If the payment covers or exceeds the total bill amount, the status automatically changes from unpaid to paid.

How do I view a client's billing history?

Go to the client’s profile and open the Billing tab. You’ll see a list of all invoices with statuses (Paid, Unpaid).

Can I export bills?

Yes, open any client's list of bills and use the Download.

How are electricity fees calculated?

Electricity can be billed per miner's using:

• Estimated consumption from miners

• Flat rates per kWh /month

What currencies are supported?

MoonOne supports multiple currencies - USD, EUR, RUB. You can set your default in Settings > Bills.

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